Account Suspension

What the hell is going on?

You keep disabling my account while i have sent you all you need. This is the third time you are doing this! and it is really affecting my business. WHY?????

Hi David,

Thanks for reaching out to Jotform Support. I’ve reached out to the related team about this. Once they look into things, they'll reply to you here on this thread.

Reach out again if you need any other help.

Hello David,

Thanks for patiently waiting. We apologize for the inconvenience. The suspension this time was due to your issuing bank flagging the transaction as suspicious; therefore, the payment was returned. We went ahead and whitelisted and reactivated the account, so you may now log back in and upgrade again (if necessary).

Let us know if you need further assistance.

It has been suspended again, just because i want to use a new card!

Hello,

Can you please try again?

My account is still suspended, Please check

Hi David,

Thanks for reaching out to Jotform Support. I’ve reached out to the related team about this. Once they look into things, they'll reply to you here on this thread.

Reach out again if you need any other help.