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Foster_ChapelAsked on July 11, 2025 at 3:03 PM
I worked all day yesterday on the presentation and the final product didn't work properly.
I have communicated today with Jovito and Kyle and it was concluded that the best thing to do was to create a new presentation.
I started over beginning with looking at a video that was previously sent to me by Jotform about the video presentation app, and I have successfully completed a video presentation.
Now, I am not able to send the presentation by email because I keep getting the edit This AI has reached its conversation limit.
Is there a way to share this presentation. I am really bummed to reach the end of my work day and may be face with having to create something new to share to prepare everyone on what to expect on Sunday for the ticket distribution.
Thank you,
Eartha
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Joeni JotForm SupportReplied on July 11, 2025 at 3:15 PM
Hi Eartha,
Thanks for reaching out to Jotform Support. If you're encountering the "This AI has reached its conversation limit" error when attempting to send the presentation via email, there are alternative sharing methods available. There are alternative ways to share your presentation without needing to email it directly.
- Direct Link: Publish your presentation and copy the link to share via email or messaging platforms.
- Email Invitation: Use the built-in Invite by Email feature to send access directly to recipients.
- QR Code & Social Media: Generate a QR code or share on platforms like WhatsApp, Facebook, LinkedIn, or X for easy access.
Give it a try and let us know how it goes.
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Foster_ChapelReplied on July 11, 2025 at 3:25 PMHello Joeni,
I have already tried the copy and paste method and I still get the same error. I will just have to try something else.
Thanks for your help.
Eartha
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Gaud JotForm SupportReplied on July 11, 2025 at 3:47 PM
Hi Eartha,
I've checked out your account and noticed that you've reached the limits for your AI Conversations, currently it shows 100/100. On the Starter plan, you can get 100 each month. Once you've reached the limits, you'll need to wait for the 18th July 2025, when your monthly limits will reset. So, you can either wait for the 18th July or upgrade your plan to start using your AI Agents right away.
Do note that AI Conversations includes the total number of AI Agents conversations that can occur in your account every month. This includes chats and the phone interactions. Here is a guide on understanding your account's usages and limits.
Let us know if you need any other help.