I set it up wrong and getting orders but not correct.

  • Ron Holt
    Asked on July 10, 2025 at 3:37 PM

    Need help configuring form. I set it up wrong and getting orders but not correct. It's live and I need to fix this now.


  • Arslan JotForm Support
    Replied on July 10, 2025 at 3:57 PM

    Hi Ron,

    Thanks for reaching out to Jotform Support. Can you explain a bit about what happening, so we can help you with it? Can you also share your form URL, on which you're facing the issue, so we can look into this? You can easily find your form's URL in Form Builder. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. In the Quick Share tab, click on Copy Link in the Share With Link section.

     I set it up wrong and getting orders but not correct Screenshot 20Once you share the form URL with us, we’ll be able to help you better with this.