How To Unlock Form?

  • Kelly Clore
    Asked on July 9, 2025 at 8:57 AM

    I need to unlock my form and I removed the credit card info request from the from that was causing it to be blocked.

  • Christopher JotForm Support
    Replied on July 9, 2025 at 9:05 AM

    Hi Kelly,

    Thanks for reaching out to Jotform Support. I just reviewed your account and currently, there is no form that is locked. Could you provide us the form URL of the concerned form so that we can check it out?

    Once we hear back from you, we'll be able to help you with this.