How to create an Autoresponder Email?

  • Felicia273
    Asked on July 8, 2025 at 6:12 PM
    I have an additional question. I know I will receive submission emails. If I add an email field, to be typed in on the document, is Jotform capable of letting that address receive the submission too?
  • Raymond JotForm Support
    Replied on July 8, 2025 at 6:36 PM

    Hi Felicia,

    If you Set up an Autoresponder Email, your customers will get emails about their submissions after they fill out the form. Let me show you how to set that up:

    1. IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Now, click on Add Email.
    4. Then, select Autoresponder Email, and customize the options the way you want them, and you’re done.

    How to create an Autoresponder Email? Image 1 Screenshot 20

    Reach out again if there’s anything else we can help you with.

  • Felicia Buckner
    Replied on July 9, 2025 at 9:04 AM

    I know that I will receive the form submissions. The question I have is this: Ten different employees will fill out this form weekly when on a job site in the field. They need to give/submit this form to the third party site supervisor whom we won't know their identity until on site, is it possible they can receive the form too?

  • Eduarda JotForm Support
    Replied on July 9, 2025 at 10:08 AM

    Hi Felicia,

    I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Reach out again if you have any other questions.

  • Eduarda JotForm Support
    Replied on July 9, 2025 at 10:26 AM

    Hi Felicia,

    Yes, that’s possible with a simple setup. You can add fields to your form for users to enter the name and email of the site supervisor. Then, by using conditional logic, you can automatically send a copy of the form submission to the supervisor as well. It’s easy to set up. First, we need to add these fields to the form. Let’s do it:

    1. In the Form Builder, click on Add Form Element, and under Basic Elements, select Full Name and Email.

    2. Then, rename the fields as shown in the screencast below, or customize them as you prefer.

    How to create an Autoresponder Email? Image 1 Screenshot 60

    3. Now, select the Supervisor Email field and click the gear icon to open its Properties.

    4. In the top menu, click on the Advanced tab and scroll down to Field Details.

    5. Then, click on Field Details to expand the section and copy the Unique Name of the field.

    How to create an Autoresponder Email? Image 2 Screenshot 71

    Now, let’s create the condition to send the email to the supervisor. Here’s how:

    1. In the Form Builder, click on Settings in the top menu bar.

    2. Then, select Conditions from the left sidebar.

    3. Click on Add a New Condition, and from the list of options, choose Change Email Recipient.

    How to create an Autoresponder Email? Image 3 Screenshot 82

    4. Now, configure like the screenshot below and click on Save to apply the changes in the bottom.

    How to create an Autoresponder Email? Image 4 Screenshot 93Remember, the value we need to use in the Email field is the Unique Name of the email field we copied earlier. If you change the Title of the field, the Unique Name may also change, so make sure to copy the updated Unique Name if you make any edits to the field. Check out my results in the screencast below:

    How to create an Autoresponder Email? Image 5 Screenshot 104Reach out again if you have any other questions.