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maqadialbayt09Asked on July 8, 2025 at 11:41 AM
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Podo: Support AI AgentReplied on July 8, 2025 at 11:42 AM
Hi maqadi,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Here’s how to add a new payment gateway and set product quantities by kilogram, half kilogram, and quarter kilogram:
- Payment Gateway: Jotform supports only one payment gateway per form. To use multiple gateways, you can create a form that links to other forms with different gateways. For adding a new gateway that accepts payments in your country, you will need to integrate that gateway into your form or create a new form with that gateway.
- Product Quantities: You can add product options to sell by kilogram, half kilogram, and quarter kilogram by adding a Quantity Selector or Product Option dropdown in your payment field. This allows customers to select the exact quantity they want.
- Setting Quantity Selector: In Form Builder, click your Product List field, then the Shopping Cart icon. Edit the product, go to Options tab, and add a Quantity Selector. Choose dropdown or text box, label it (e.g., "Weight in kg"), and set the range or allow custom input.
This setup lets you sell products with flexible quantities and accept payments through your chosen gateway.
Give it a try and let us know how it goes.
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Abdul JotForm SupportReplied on July 8, 2025 at 1:00 PM
Hi Maqadi,
Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
Let us know if you have any questions.
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Abdul JotForm SupportReplied on July 8, 2025 at 2:29 PM
Hi Maqadi,
Jotform supports only one payment gateway per form. If you want to use multiple gateways, you can create a main form that links to other forms, each integrated with a different payment gateway that accepts payments in your country.
To add a new gateway, you can either integrate it into your form if supported or create a new form with that gateway. Collecting payments via Jotform is very easy; all you have to do is create a form and integrate it with one of the 40+ Payment Gateways that Jotform provides. Let me show you how to create a form and set up a Payment Integration:
- On your My Forms page, click on Create Form, and then select Start From Scratch.
- Now, select the Classic Form layout, and your form will be created.
- In Form Builder, click on the Add Form Element menu on the top-left side of the page.
- Add the fields that you want to have on your form, and then click on the Payments tab.
- Click on a Payment Gateway, and then click on Connect in the menu on the right side of the screen.
- Once you connect your account in the window that opens, you'll be ready to collect payments through your form.
To set up the Payment Integration in the Jotform App builder, just click the Credit Card icon to view the Store Properties and use the Payment Connection button:
For more information, you can follow our support guide on how to add and Manage Reusable Payment Connections. As for your other question, I have created a new ticket for it and sent you the answer here, just to avoid any confusion.
Give it a try and let us know if you need any other help.