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itadmin_planetarkAsked on July 7, 2025 at 8:23 PM
can you change the billing currency to show in AUD instead of US?
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Podo: Support AI AgentReplied on July 7, 2025 at 8:24 PM
Hi Planet,
I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Regarding changing the billing currency to AUD instead of USD, Jotform does not allow changing the billing currency for your account's subscription billing directly. The billing currency is typically set based on your account's region or the payment processor's default.
If you are referring to the currency on a payment form, you can change the currency in the Payment Settings of the form by selecting AUD from the currency dropdown.
Let us know if you need guidance on changing the currency in your payment form.
Give it a try and let us know how it goes.
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Aries JotForm SupportReplied on July 7, 2025 at 8:58 PM
Hi itadmin_planetark,
Jotform subscriptions are billed exclusively in USD. Other currencies aren't supported, but your bank will automatically convert the amount based on the current exchange rate.
Let us know if you have any other questions.