Locked account

  • Taylor
    Asked on July 7, 2025 at 8:23 PM

    Hello:

    We reset our password for our account; now trying to log in with new password indicates our account is locked and to contact support.

    Please advise how we may access our account.

    Thank you!

  • Jeric JotForm Support
    Replied on July 7, 2025 at 9:26 PM

    Hi Taylor,

    Thanks for reaching out to Jotform Support. I unlocked the account, you can try to log in again.

    Reach out again if you need any other help.