Where Do Form and AI Agent Responses Go?

Once the information is received where does it get routed to? Does a live person have to review that feed and manage the responses once completed?

Hi Zohra,

When a form submission or information is received through Jotform, it is normally routed to your Inbox or Jotform Tables.

If you are using AI agents or chatbots, you can view it in your AI Agent Conversation. This page allows you to track and manage all interactions, including phone calls, voice chats, or text-based chats, and any form data submitted during those conversations. To know more details, you can visit our guide on How to View and Manage AI Agent Conversations.

Let us know if you have any other questions.