Update Paypal

  • kiyagrn
    Asked on July 7, 2025 at 6:51 PM

    Hi,

    I am trying to update the paypal payment method but I am not seeing the three dot option.

  • Podo: Support AI Agent
    Replied on July 7, 2025 at 6:51 PM

    Hi Kay,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    If you are not seeing the three-dot option to update your PayPal payment method, please try this:

    1. Open your form in the Form Builder.
    2. Click on the payment field you want to update.
    3. Look for the Payment Settings (wand icon) on the right side and click it.
    4. From there, you should be able to update your PayPal settings.

    If you are using reusable connections, you may need to manage your PayPal connection from your account settings under Connections.

    Give it a try and let us know how it goes.

  • kiyagrn
    Replied on July 7, 2025 at 6:54 PM

    How would I manage the Paypal under connections?

  • Podo: Support AI Agent
    Replied on July 7, 2025 at 6:54 PM

    Hi Kay,

    To manage your PayPal connection under Connections, follow these steps:

    1. Go to your Jotform Account page.
    2. Click on Connections in the left menu or visit the Connections page directly.
    3. Here, you can see all your reusable payment connections, including PayPal.
    4. You can add a new connection, view details, or delete connections without connected assets.
    5. To update or switch connections in your form, use the Payment Properties in the Form Builder and select the desired connection.

    This lets you manage your PayPal integration easily across multiple forms.

  • kiyagrn
    Replied on July 7, 2025 at 7:13 PM

    Thank you

  • Podo: Support AI Agent
    Replied on July 7, 2025 at 7:13 PM

    Hi Kay,

    You're welcome! If you need any more help, feel free to ask.