Transfer Form To Another Account

I am running out of submissions and want to move this form to my paid account. How do I do that?

Thanks,

Mark

Hi Mark,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To move your form from your free account to your paid subscription account, you need to transfer the form ownership. Here’s how to do it:

1. Go to the Data page of your free account.
2. Click on the Transfer Forms button at the bottom of the page.
3. Enter the verification code sent to your email.
4. Select the form(s) you want to transfer.
5. Click Transfer Forms to send the request.

The new owner (your paid account) will need to accept the transfer request to complete the process.

Give it a try and let us know how it goes.

will that change the url where people go to fill in the form?

Hi Mark,

Transferring your form to another account will not change the form URL where people fill it out. The URL remains the same, so your users can continue accessing the form without any disruption.

where is the Data page?

Hi Mark,

The Data page is found in your Jotform account dashboard. To access it, log in to your free account, go to My Forms, select the form you want to transfer, then click on the Data tab at the top. From there, you can find the Transfer Forms button at the bottom of the page.

I can't fine Data page

Hi Mark,

Sorry for the confusion. The Transfer Forms option is actually found under My Forms. Select the form, click on More, then choose Transfer Form. You will be prompted to enter the email of your paid account to transfer the form.

there is no transfer form option

Hi Mark,

If you don't see the Transfer Form option, please check that you are logged into your free account and have selected the form in My Forms. The transfer option should appear under the More menu or as a button. If it's still missing, it might be a permissions issue or a temporary interface change.

Try logging out and back in or using a different browser. If the option remains unavailable, please let me know.

I sent you a picture of my screen. Where is the transfer form option?

hello?

Hi Mark,

Moving your forms to another Jotform account is easy. When you transfer a form, all its submission data moves with it, and the receiving account becomes the new owner. If you're using a custom URL, it’ll automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}. The transfer can’t be undone unless the new owner agrees to send the forms back. Now, let me show you how to do it:

1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

2. In the window that opens, click on Settings.

3. Then, click on the Data tab on the left.

4. In the Transfer Form section, click on Transfer Form.

5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

6. In the window that opens, tick the box next to the name of the form you want to transfer.

7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

8. Now, click on Transfer Form.

Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

2. Then, click on Cancel Request.

3. Finally, click on Yes, Cancel.

Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

Reach out again if you have any other questions.

Thank you! This is way more helpful than what AI tool told me.

Hi Mark,

Thanks for getting back to us. We’re glad to hear that transferring forms to another account worked out. Let us know if there’s anything else we can help out with.