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HopewellFishAndGameAsked on July 7, 2025 at 11:27 AM
I keep getting "run Out" and out of stock errors but there are plenty.
Page URL: https://form.jotform.com/241894415909063 -
Andreas JotForm SupportReplied on July 7, 2025 at 12:00 PM
Hi HopewellFishAndGame,
Thanks for reaching out to Jotform Support regarding the "Run Out" and out of stock errors you are encountering on your form, despite having plenty of stock available. When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. Our Developers are working on the issue as fast as they can. As soon as we have an update, we’ll let you know.
Let us know if you have any other questions.
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HopewellFishAndGameReplied on July 9, 2025 at 7:35 AM
I've been waiting. I have no answer yet and need this form two days ago. Do I need another solution? Or another form product here?
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Mikhail JotForm SupportReplied on July 9, 2025 at 7:50 AM
Hi Jarvis,
We’re working on a solution as fast as we can. Rest assured that we’ll get back to you with an update as soon as we have one.
We really appreciate your patience and understanding while we’re looking into this.
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HopewellFishAndGameReplied on July 9, 2025 at 8:31 AM
Just forget it for now. I had to do something different. I had to get this thing out. I'd like to be able to use that widget in the future though. We used it successfully before on our battleship forms. Thanks.
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Mikhail JotForm SupportReplied on July 9, 2025 at 8:42 AM
Hi Jarvis,
Since this ticket is already escalated, we will keep this thread open and will continue to provide you with an update as soon as we have one.
Thanks for your patience and understanding, we appreciate it.
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HopewellFishAndGameReplied on July 9, 2025 at 10:22 AM
Sounds good. Thank you.
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