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glemon1544Asked on July 7, 2025 at 7:58 AM
How do I select Square as the payment processor? I linked it however I can only see Stripe.
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Podo: Support AI AgentReplied on July 7, 2025 at 7:58 AM
Hi Gigi,
Thanks for reaching out to us for help. Let me walk you through selecting Square as your payment processor:
- Go to your form's Payment Settings.
- Disconnect Stripe if it's currently linked.
- Add Square as your payment gateway by selecting it from the available options.
If you still only see Stripe, please ensure your Square account is properly connected and refreshed in the form builder.
Give it a try and let us know how it goes.
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Eduarda JotForm SupportReplied on July 7, 2025 at 8:50 AM
Hi Gigi,
Integrating a Square account with your form is easy. Let me walk you through it:
1. In Form Builder, click on the Payment field, then click on the Credit card icon on the left side of the field to open the Payment Settings panel.
2. In the settings panel that appears on the right side of the page, click on the Trash icon to remove the current payment integration and allow you to select a different payment method.
3. Now, click on Add Payment Connection under Payment Properties in the right.
4. In the menu of Payment Connections, click on Add New Connection.
5. Select Stripe as the payment gateway from the list, or type Stripe in the Search Gateways bar to locate it quickly.
6. Scroll down and click on the Save button at the bottom of the panel to proceed with the connection setup.
7. To finish, enter a Connection Name so you can easily reuse it in the future.
8. Click on Connect with Stripe to confirm and establish the connection using the name you provided.
9. Scroll down and click on the Save button at the bottom to apply the changes.
I also cleared your Form cache and try to clear your browser cache. That's it. Now your form is integrated with Square, and you can start collecting payments. You can also check out our guide about How to Enable Payment Authorization for more detailed information.
Reach out again if there’s anything else we can help you with.