Not receiving notification emails

How come forms aren't being emailed to me when someone has a submital

Hi MidwestSluggers,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

If your form submissions are no longer being emailed to you, here are some key things to check:

• Verify Notification Email Settings: In your form's Settings under Emails, ensure your notification email is set up correctly with the right recipient address.
• Check Spam or Junk Folder: Sometimes notification emails may land in spam. Mark them as not spam to prevent this.
• Check Bounce List: Make sure your email is not on Jotform's bounce list in your Account Settings, as this stops emails from being sent to you.
• Whitelist Jotform: Add Jotform to your email whitelist to improve deliverability.

Adjusting these settings usually resolves the issue of not receiving form submission emails.

Give it a try and let us know how it goes.

Hi MidwestSluggers,

I checked your form and see that your email address is added correctly, and the email is set to be sent on form submission. Your email is also not in our bounce list. Our mail logs also indicate that emails were recently sent to your email address.

If the email is not in your spam or similar folders, consider Whitelisting Jotform IP Addresses and Domains to prevent important emails from being marked as spam or blocked.

Give it a try and let us know if you need any help.