I want to update the expiry on my credit card

  • sanjosilk
    Asked on July 5, 2025 at 12:50 PM

    Please update the expiry on the credit card for Sanjosilk@gmail.com to 07/29

  • Podo: Support AI Agent
    Replied on July 5, 2025 at 12:50 PM

    Hi Sanjosilk,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    To update the expiry date on your credit card for your Jotform account, please follow these steps:

    1. Go to the Billing page in your Jotform account.
    2. Select Manage Payment Methods.
    3. Add a new payment method with the updated expiry date (07/29 in your case).
    4. Set the new payment method as primary and save the changes.

    This will update your credit card expiry on file and ensure uninterrupted service.

    Give it a try and let us know how it goes.

  • Jonathan JotForm Support
    Replied on July 5, 2025 at 1:53 PM

    Hi Sanjosilk,

    Thanks for reaching out to Jotform Support. You can easily update your credit card information in just a few steps. Let me show you how:

    1. On your My Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

    I want to update the expiry on my credit card Image 1 Screenshot 60

    2. Go to Billing in the menu on the left, and click on the Manage Payment Methods button.

    I want to update the expiry on my credit card Image 2 Screenshot 71

    3. In the window that opens, click on Add New Payment Method.

    I want to update the expiry on my credit card Image 3 Screenshot 82

    4. Then, enter your credit card details, select the Set As Primary option and click on Add New Payment Method.

    I want to update the expiry on my credit card Image 4 Screenshot 93

    Your payment method is now updated. The most recent one will appear as Primary, while the previous one will be saved as a Backup Payment Method. Check the screenshot below to see how it should look:

    I want to update the expiry on my credit card Image 5 Screenshot 104

    You can also check out the How to Change and Manage Account Payment Methods guide for detailed information.

    Let us know if you need any more help.