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epicshopsAsked on July 3, 2025 at 12:34 PM
Hi Team,
Kindly check why we can't train our AI agent anymore using the Link option. Created a jotform ticket already and was removed without reason. This is just bad.
Past Tickets:
#27373011 - https://www.jotform.com/answers/27373011-bigcommerce-ai-agents
#26025781 - https://www.jotform.com/answers/26025781-im-encountering-an-error-when-trying-to-save-a-url-for-my-ai-agents-knowledge-base -
Reymae JotForm SupportReplied on July 3, 2025 at 12:47 PM
Hi Moses,
Thanks for reaching out to Jotform Support. I’ve gone ahead and followed up with our Developer team regarding this issue. For now, we recommend posting any updates on the escalated thread so the team can stay informed and keep everything coordinated in one place. As soon as we have an update, we’ll let you know on the escalated thread.
We appreciate your patience while we work on a solution.
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zoneandcoReplied on August 1, 2025 at 4:33 AM
I know the issue here is as I've filed the same issue before - there is a hard limit of maximum 100 URLs trained for your chatbot. Unfortunately Jotform is unable to provide any more details further on...
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