I want to reinstate my bronze subsciption

I have used jotform for 6 years. I was going to cancel, but never completed doing that. I have decided to keep using Jotform indefinitely. I believe it was cancelled because my responses to form is blank. Can you please reinstate me with your company so that I get what I need to continue jotform with my business. I'm not very good with technology, so if I could talk with someone and continue on with the form I had.

Thank you.

P.S. The sooner the better. Customers leave photos for me which is a crucial part of my business.

Jewel Verret

P.S. I used to receive information that would notifiy my of customers filling out my forms. I always received notifications on the phone app that would let me know if someone had send me something.

Hi Jewel,

Thanks for reaching out to us for help. I understand you want to reinstate your Jotform subscription and continue using your forms, especially since you rely on receiving notifications for customer submissions, including photos. I checked your account and noticed your bronze subscription is currently active and not marked as canceled. Since your subscription is still active, it will be auto-renewed on 2025-06-06 automatically.

Let us know if you have any other questions.