Cant change account password

  • Bettina
    Asked on July 2, 2025 at 11:47 AM

    Hi,


    I forgot my password and opted for getting a new one but no email has arrived to change password. What to do?

    Thank you for your help in advance

    Best regards,


    Bettina

  • Shaina JotForm Support
    Replied on July 2, 2025 at 12:45 PM

    Hi Bettina,

    Thanks for reaching out to Jotform Support. I saw that there's no account associated with your email address. Can you send us the email address associated with your Jotform account?

    Once we hear back from you, we'll be able to help you with this.