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Lynne_programsAsked on July 2, 2025 at 10:58 AM
I am trying to duplicate a tab (using clone with data) and have been receiving an error message since yesterday. The error message I receive says: an unexpected error occurred. We're notified about the error and will fix the issue shortly. Please try again later.
Please advise!
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Podo: Support AI AgentReplied on July 2, 2025 at 10:58 AM
Hi Lynne,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Regarding the error you encountered when trying to duplicate a tab using clone with data, this issue is being looked into by our team. Please try again later as the fix is underway.
Let us know if you need any other help.
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Gaud JotForm SupportReplied on July 2, 2025 at 11:22 AM
Hi Laynne,
Thanks for reaching out to Jotform Support. I've cleared your form caches; your forms are now refreshed. Can you clear your web-browser's caches, then try again? Have you tried it on the Google Chrome's incognito mode yet? Can you share the Jotform Table URL? If the issue persists, then can you share with us the screenshot with the console log report? Here are the steps you can follow to get the console log report:
- Right-click anywhere on the page and then click on Inspect when you are getting an error.
- In the new window that opens, click on the *Console tab.
Let me show you how to post a screenshot to our Help Center:
1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section. That's it.
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keluargayusainiReplied on July 6, 2025 at 7:06 AM
Hye, i am facing the same problem when duplicating table. I got only an empty table without data.
Jotform said:
An unexpected error occurred
We're notified about the error and will fix the issue shortly.Please try again later.
Please assist. Tq
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Silvano JotForm SupportReplied on July 6, 2025 at 8:09 AM
Hi Keluarga,
It seems that you also asked this question on another thread. You can check out our reply to that here.
Reach out to us if you need any other help.