My fill-in details are hidden

  • CSM96LLC
    Asked on July 2, 2025 at 9:15 AM

    Gm, my fill in details are faded and do not show on the form. I am unsure how to enable this. It is crucial to my business.

    Page URL: https://form.jotform.com/CSM96LLC/2024-ocb-capital-city-natural
  • CSM96LLC
    Replied on July 2, 2025 at 9:18 AM

    My fill in details are hidden Image 1 Screenshot 30My fill in details are hidden Image 2 Screenshot 41

  • Frédéric JotForm Support
    Replied on July 2, 2025 at 9:34 AM

    Hi CSM96LLC,7

    Thanks for reaching out to Jotform Support. When I fill in your live form, as well as in your web page, the fields are showing as expected,as shown below:

    My fill in details are hidden Image 1 Screenshot 20

    This issue can come from Javascript deactivated into your browser, or a browser extension interfering with the form. Can you make a try in your browser Private mode, or with another browser? If the issue stills, can you share with us a screenshot of the browser Console Report?

    Once we hear back from you, we'll be able to better understand what's happening and to help you with this.