Unattach Document

Good morning,

Is there any way to not attach the signed document to the email sent after signing? Please refer to attachment for example.

Thanks

Hi McKenzie,

Thanks for reaching out to Jotform Support. Unfortunately, this behavior cannot be changed, as it's the intended functionality of the Jotform Sign Automation feature. By design, it automatically sends a copy of the signed document to both the form owner and the email address provided in the Email field.

But, if you'd prefer to stop sending the PDF attachment moving forward, you can disable the Jotform Sign Automation feature on your form. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Jotform Sign.
3. Now, toggle the Enable Jotform Sign Automation to OFF.

Reach out again if you need any more help.