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cwimacommunicationsAsked on July 1, 2025 at 6:22 PM
need to create a unique qr code for each ticket. purchase to be scanned at entry
Page URL: https://form.jotform.com/251805833962160 -
Podo: Support AI AgentReplied on July 1, 2025 at 6:22 PM
Hi CWIMA,
Thanks for reaching out to Jotform Support. Let me help you with that:
To create a unique QR code for each ticket purchase, you can use Jotform's QR Code widget. This widget allows you to generate a QR code for each submission automatically, which can then be scanned at entry.
Here’s how to do it:
- Add the QR Code widget to your ticket purchase form from the Form Builder.
- Configure the widget to encode the unique ticket information you want, such as a submission ID or ticket number.
- Publish your form and each submission will generate a unique QR code for that ticket.
This way, each ticket purchase will have its own unique QR code that can be scanned at entry.
Give it a try and let us know how it goes.
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cwimacommunicationsReplied on July 1, 2025 at 6:59 PM
when is the qr code sent to purchaser?
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Podo: Support AI AgentReplied on July 1, 2025 at 6:59 PM
Hi CWIMA,
The QR code is generated immediately after the ticket purchase submission. You can set up an email notification to automatically send the unique QR code to the purchaser right after they complete the form.
Give it a try and let us know if you need any other help.
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cwimacommunicationsReplied on July 1, 2025 at 7:00 PM
no it did not generate code
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Podo: Support AI AgentReplied on July 1, 2025 at 7:00 PM
Hi CWIMA,
To clarify, the QR Code widget generates a QR code visible on the form itself, but it does not automatically send or generate a QR code in the email notification.
If you want to send a unique QR code to the purchaser, you need to create a QR code image URL using a unique field (like submission ID) and include that URL in the email notification.
Alternatively, you can share the form's QR code for sharing the form itself, but that is not unique per submission.
Let me know if you want detailed steps on setting up the QR code in email notifications.
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Jessica JotForm SupportReplied on July 1, 2025 at 7:30 PM
Hi CWIMA,
Thanks for reaching out to Jotform Support. If you would like to send a unique QR code to your respondent, you can consider adding the code inside your Autoresponder email setting. Let me walk you through the steps:
1. In Form Builder, click on Settings on the top orange navigation bar.
2. Click on Emails on the left sidebar menu.
3. Hover your mouse to Autoresponder email, then click on pencil icon.
4. Click on >_ (source code) icon under Email Content.
5. Add the following code into Source Code.
<img src="https://quickchart.io/chart?cht=qr&chs=150x150&chl=https://www.jotform.com/submission/{id}&choe=UTF-8" alt="Your unique QR code" width="150" height="150" />
6. Then, click on OK.
7. Within Email Content, the QR code should now appear. Then, click on Save to save the settings.
Give it a try and let us know if you need more help.
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MannaJSReplied on July 2, 2025 at 10:25 AM
It worked, however when its scanned it shows page now found.. What I wanted to ensure is that we can scan the qr code and it would help to be individualized per ticket, we scan it and on table data they would show checked in.. is that possible.
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Christopher JotForm SupportReplied on July 2, 2025 at 10:39 AM
Hi CWIMA,
I have reviewed your QR code in Autoresponder email source code and currently, it is incorrect as shown in the screenshot.
Could you update it as shown in the screenshot below?
Give it a try and let us know how it goes.
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MannaJSReplied on July 2, 2025 at 11:31 AM
i hav made that adjustment, however its still showing an error... 404. do i need to add unique id on the form?
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Christopher JotForm SupportReplied on July 2, 2025 at 11:50 AM
Hi MannaJS,
I have reviewed the form again and currently on my end the changes that I have suggested weren't saved as shown in the screenshot.
Did you manually type {id}, clicked Ok, and then Save as shown in the screen recording?
Give it a try and let us know how it goes.
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MannaJSReplied on July 2, 2025 at 4:03 PM
HI Chris, I have done the changs and hit save.. shows qr code and im still getting 404 error code whe scanning qr
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MannaJSReplied on July 2, 2025 at 4:37 PM
can i do live chat so we can get this resolved please
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Jonathan JotForm SupportReplied on July 2, 2025 at 7:38 PM
Hi MannaJS,
Although we offer Live Chat Support, there are a limited number of agents available in each time zone. So, sometimes it gets disabled, and you won't see it on our pages. If you have a question, just reply to this thread, or you can create a Forum Thread from the Contact Us page for new questions.
Now, back to your form QR code issue. When I cloned your form to check, I found that the URL link part of the QR was still incorrect. Check out the screenshot below that shows this:
Could you try applying the fix again? I suggest you manually type in {id} in the source code (do not use copy/paste method) to ensure it was the correct text being added. Then, you need to click on the OK button to save the changes.
Using my test form, I corrected the issue, and the QR code page link in the Autoresponder work as expected when I made actual submission, and getting the Autoresponder email. When the QR code was scanned, the submission link was generated correctly. The screenshot below is the QR code from my test form submission.
You can also try my test form, and make an actual submission. You don't have to answer most of the questions. Just provide your email address that you'd like to receive the confirmation email, and click on the Submit button. You can scan the QR code in the confirmation email you'll receive.
Give it a try and let us know if you need any more help.
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MannaJSReplied on July 2, 2025 at 11:21 PM
ok when I scan the qr cocr now Im getting
the correct account for this form is this: https://form.jotform.com/251805833962160. do i need to be logged in when i scan? it shoes that my account is deleted
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Lorevie JotForm SupportReplied on July 2, 2025 at 11:42 PM
Hi MannaJS,
Your account is not deleted. Make sure that the Require log in to see submissions is unchecked from your Security page. Let me show you where to find this:
- On your Worskpace page, click on your Avatar/Profile in the upper right corner of the page.
- Select Settings.
- Select Security from the left side window.
- Click on the Send Verification Code button.
- A verification code will be sent to you. Enter the Authentication Code and click on Verify.
- Uncheck Require log-in to view submissions.
Keep us updated and let us know how it goes.
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MannaJSReplied on July 3, 2025 at 12:11 AM
Im still getting a page that requires to log in. ... I have double checked my settings and it has been removed as you outline doing those those steps...
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Cecile Enterprise SupportReplied on July 3, 2025 at 1:08 AM
Hi MannaJS,
I cloned the form to test and found out that the link is missing an ampersand. Let's walk through the steps on fixing that together:
- In Form Builder, go to Settings in the top orange banner and select Emails in the left panel.
- Next, hover over QR Ticket email and click on its pencil icon to update it.
- Then, click on >_ to open the source code of the email.
- Lastly, insert & before amp, click on Ok, and Save.
Give it a try and let us know how it goes.