I can't find a document I sent someone

  • thebucketlisttreecare
    Asked on July 1, 2025 at 3:34 PM

    Hellllllp I can not find a document I sent someone.

  • Podo: Support AI Agent
    Replied on July 1, 2025 at 3:34 PM

    Hi thebucketlisttreecare,

    Thanks for reaching out to Jotform Support. Let me help you with that:

    If you can't find a document you sent, try checking your submissions in the form where the document was uploaded. You can do this by going to My Forms, selecting the form, and clicking on Submissions. Use the search bar to look for the specific submission or document by name or keyword.

    Also, check your account's My Forms page for the form itself, including the Archive and Trash folders on the lower left side of the page.

    Give it a try and let us know how it goes.

  • Abdul JotForm Support
    Replied on July 1, 2025 at 5:10 PM

    Hello thebucketlisttreecare,

    Thanks for reaching out to Jotform Support. Could you confirm the form URL and how you sent this document so that we can investigate?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.