I would like to cancel the subscription

Hi, after careful usuage of the Jotform, I would like to cancel the subscription

Hi Beverly, to cancel your subscription, you can switch to the Starter (Free) plan by using the Change Plan option available in your account settings. Would you also like to request a refund now? Let me know if you need help with anything else!
Change Plan

Yes, I would like a full refund. Thank you.

Hi Beverly Phelps,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available. Your refund request has been noted, and we have escalated it to our refund team. They typically respond within 24-48 hours, so please keep an eye on this ticket thread for updates.

Let us know if you have any other questions.

Ok, Great! Thank you!

Hi Beverly,

Your refund request has been forwarded to our team. You should hear back within 24-48 hours.

Hi Beverly,

Thanks for reaching out to Jotform Support. Upon checking, I can confirm that the most recent charge on your account has already been refunded successfully.

Let us know if you have any other questions.

Hello there,

Thanks for reaching out to Jotform Support.

We’ve gone ahead and processed a refund for your most recent payment. You can expect the refunded amount to be reflected in your account within 5–7 business days, depending on your bank or card issuer.

If you have any questions or need further assistance, please don’t hesitate to let us know—we’re happy to help!