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vacog2022Asked on July 1, 2025 at 2:49 PM
So I have a shirt that is $12 and we want to charge the fees of 2.90% + $0.30. how can i add this to the form ?
Thanks.
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Podo: Support AI AgentReplied on July 1, 2025 at 2:49 PM
Hi Ministerio,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
To add fees of 2.90% + $0.30 to your $12 shirt product on your form, you can use the Form Calculation Widget to calculate the total price including fees, then pass that total to your payment field. Here’s how to do it:
- Add a Form Calculation Widget to your form and set it up to calculate the total price using the formula: Product Price + (Product Price * 0.029) + 0.30.
- Add your Payment Field and select the payment gateway you want to use.
- In Payment Settings, set the Payment Type to User Defined Amount and select the Form Calculation Widget as the source for the price.
This way, the form will automatically calculate and charge the shirt price plus the fees.
Give it a try and let us know how it goes.
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vacog2022Replied on July 1, 2025 at 3:04 PM
it didnt help because i need to add .30cents
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Podo: Support AI AgentReplied on July 1, 2025 at 3:04 PM
Hi Ministerio,
To include the $0.30 fee along with the 2.90%, make sure your Form Calculation Widget formula is:
12 + (12 * 0.029) + 0.30
This will add the fixed $0.30 fee on top of the percentage. Then link this calculation to your payment field as a user-defined amount.
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vacog2022Replied on July 1, 2025 at 3:08 PM
how do i add it to this
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vacog2022Replied on July 1, 2025 at 3:37 PM
if i use user-defined amount it will delete my product.
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Kyle JotForm SupportReplied on July 1, 2025 at 5:52 PM
Hi Ministerio,
Thanks for reaching out to Jotform Support. Since you’re using the Product List, switching to a user-defined amount would override your existing product setup, which isn’t ideal if you want to keep the product display. As a workaround, you can apply the 2.9% fee using the Base Tax Rate in the Product List settings and use the Shipping Fee field to add the fixed $0.30. Let me show you how:
- In Form Builder, click on the Product List and select the Wand icon to open the Settings.
- Click on the Shipping tab, toggle ON the Enable Shipping option, input the 0.30 for Flat Charge Rate and input the label in the Shipping Text in Form.
- Go to the Tax tab, enter the 2.9% on the Base Tax Rate option and input the label for the Tax Text on the Form.
Check out my screencast below to see the result: