I can't submit the forms, it gets stuck on Please wait

I can't submit the forms, it keeps getting stuck on Please wait, it only happens on office computers or devices connected to our network

Hi Prime Facility Services,

Thanks for reaching out to Jotform Support. If your form is stuck on Please wait only when connected to your office's network, it could be due to network-related issues such as connectivity issues, firewall restrictions, or caching conflicts. Here are some steps to troubleshoot this issue:

• Check the stability of the internet connection on your office network.
• Clear your browser caches to remove any old form data that might cause loading issues.
• Try accessing the form from a different browser or device on the same network to see if the issue persists.
• If the network has firewall or security settings, ensure they are not blocking Jotform domains.
• Consider testing the form on a different network to isolate if the issue is network-specific.

Give it a try and let us know how it goes.