How to delete the presentation form AI Agent?

  • Plano1740
    Asked on July 1, 2025 at 12:11 PM

    How do I delete a presentation used by AI Agent?


  • Joeni JotForm Support
    Replied on July 1, 2025 at 1:01 PM

    Hi Plano1740,

    Thanks for reaching out to Jotform Support. You can delete the presentation by navigating to the Tools Presentation settings within your AI Agent. Let me show you how:

    1. In AI Agent Builder, click on the Train tab in the blue navigation bar and select the Tools tab on the left side menu.
    2. Select the Show Presentation option in the Tools menu, click on the Three Dots icon of the existing Presentation and select the Delete option in the dropdown menu.

    How to delete the presentation form AI Agent? Image 1 Screenshot 20 Give it a try and let us know how it goes.

  • Plano1740
    Replied on July 1, 2025 at 1:36 PM

    That only appears to delete the current one. I was trying to build my presentation and have created a couple. I am trying to delete older ones. In my exact scenario I am trying to delete the three former ones. I don't see an option anywhere that allows that capability. Specifically, in the screen capture below the top option is in use. But I don't see a way to delete any of the older presentations.



    How to delete the presentation form AI Agent? Image 1 Screenshot 20

  • Joeni JotForm Support
    Replied on July 1, 2025 at 1:43 PM

    Hi Plano1740,

    In order to thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the problem and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.

    Can you confirm that we have your permission to go ahead with this process? If you have any questions or concerns, we’re here to help.

    Once we hear back from you, we'll be able to move forward with a solution.

  • Plano1740
    Replied on July 1, 2025 at 1:56 PM

    Sure - no problem

  • Plano1740
    Replied on July 1, 2025 at 2:00 PM
    Sure – no problem at all.
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  • Joeni JotForm Support
    Replied on July 1, 2025 at 2:54 PM

    Hi Plano1740,

    When I cloned your AI Agent, the option to delete the presentation is showing on my end. Take a look at the screencast below:

    How to delete the presentation form AI Agent? Image 1 Screenshot 20 As a precaution, I've cleared your form caches. I would recommend clearing your browser caches and cookies. Can you go ahead and try again? If the same thing happens again, could you try using a different browser either incognito or private mode to see if it makes any difference?

    Give it a try and let us know how it goes.