PayPal: Would like to disable Pay Later option

Do not want paypal pay later option

If I have to have it default to pay in full and disable other options

Hi Denise,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To disable the PayPal Pay Later option and set the default to pay in full only, follow these steps:

1. Open your form in the Form Builder and click on the payment field.
2. Click on Payment Settings (wand icon).
3. Switch off the Buy Now Pay Later Messaging toggle if it is enabled.

This will remove the Pay Later option and default payments to pay in full.

Give it a try and let us know how it goes.

it is noit working

Hi Denise,

If disabling the Buy Now Pay Later toggle didn't work, please check if you are using Reusable Connections. If so, open your form, click the green card icon (Payment Settings), and uncheck the PayPal Checkout checkbox to remove the Pay Later option.

Try this and see if it resolves the issue.

can you give me detailed steps

Hi Denise,

Here are the detailed steps to disable the PayPal Pay Later option if you are not using Reusable Connections:

1. Open your form in Form Builder and click on the PayPal payment field.
2. Click the Payment Settings icon (wand icon) on the right side.
3. Look for the Buy Now Pay Later Messaging toggle and switch it off if enabled.

If you are using Reusable Connections (check under your account settings if you have Connections enabled):

1. Click the green card icon (Payment Settings) on the payment field.
2. Uncheck the PayPal Checkout checkbox to disable Pay Later options.

Save your form after making these changes.

I am not using reusable connections and the toggle for messaging is off still shows up

Hi Denise,

Since you are not using Reusable Connections and the Buy Now Pay Later toggle is off but the option still shows, this is the expected behavior with the current PayPal integration in Jotform. The Pay Later option is part of PayPal's checkout experience and cannot be fully disabled from Jotform's side.

If you want to avoid Pay Later, you might consider using a different payment gateway or contacting PayPal directly for options to restrict Pay Later on your account.

Hi Denise,

Thanks for reaching out to Jotform Support. Could you try switching to a different gateway, such as Paypal Checkout, and then disable the Pay Later option again to see if that resolves the issue? You might also want to consider trying PayPal Pro with your form as an alternative. Let me walk you through how to disable the Pay Later option:

1. In Form Builder, on the left side part of the page, click on Add Element.
2. In the menu on the left side of the page, navigate to Payments.
3. Now, select the Three dot on the right side of the payment gateway PayPal.
4. Then, click on Payment setting to access its properties.
5. Next, scroll down to Additional Gateway Settings, click to expand it, then continue scrolling until you find the Buy Now Pay Later Messaging option and toggle it OFF.

Give it a try and let us know how it goes.

Thius didnt work and there is no paypal pro or other options

Hi Denise,

I see that you have toggled your Buy Now Pay Later Messaging setting.

I have cleared your form cache, so it should display with the latest update. Could you try to submit a test submission to see if the issue still persists?

Let us know how it goes.