AI Agent Limits and Pricing

  • Baha_Habashy
    Asked on June 30, 2025 at 10:03 PM

    Greetings

    Can you give me the limits of the AI agents and the related cost? For example, what is the allowable:

    1. Knowledge base size in characters
    2. Number of interactions per month...

    Also
    1. Where can I track my use compared to capacity
    2. What happens when we exceed this capacity.

    Thank you.

  • Jason JotForm Support
    Replied on June 30, 2025 at 10:33 PM

    Hi Baha_Habashy,

    Thanks for reaching out to Jotform Support. Here are the limits for AI agents based on different plans:

    • Starter Plan: 5 Agents, 100 Monthly Conversations, 10,000 Monthly Sessions, 50 Minutes Monthly Voice Call, 250 Monthly SMS, 10M Characters Knowledge Base
    • Bronze Plan: 25 Agents, 1,000 Monthly Conversations, 100,000 Monthly Sessions, 100 Minutes Monthly Voice Call, 300 Monthly SMS, 20M Characters Knowledge Base
    • Silver Plan: 50 Agents, 2,500 Monthly Conversations, 1,000,000 Monthly Sessions, 200 Minutes Monthly Voice Call, 500 Monthly SMS, 50M Characters Knowledge Base
    • Gold Plan: 100 Agents, 10,000 Monthly Conversations, 2,000,000 Monthly Sessions, 300 Minutes Monthly Voice Call, 750 Monthly SMS, 100M Characters Knowledge Base

    You can view Jotform’s AI Agent pricing details here for more details about the cost and AI Agent limits. As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you have any other questions.