I need to make a redirection of form

  • wpsprojeto
    Asked on June 30, 2025 at 5:20 PM

    I need to make a redirection of form. Any users of my form, version 2, are using a direct link outdated. I whant to make a rediction link version 2, for link of form version 3. Is it possible?

  • Podo: Support AI Agent
    Replied on June 30, 2025 at 5:20 PM

    Hi WPS,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your question about redirecting users from your old form (version 2) link to the new form (version 3), Jotform allows you to set up a redirect URL after form submission, but it does not support automatic redirection from an old form URL to a new form URL directly.

    However, here’s what you can do:

    1. Set up a redirect on the old form (version 2): In the Form Builder, go to the Settings tab, then Thank You Page. Choose Redirect to an external link after submission and enter the URL of your new form (version 3).
    2. Inform users to use the new form link: Since direct old links will still open the old form, you can add a message or redirect after submission to guide users to the new form.
    3. Update any external links: Wherever you shared the old form link, update those to the new form URL to avoid confusion.

    This way, users who submit the old form will be redirected to the new form after submission, but they will still initially access the old form link.

    Give it a try and let us know how it goes.

  • Shaina JotForm Support
    Replied on June 30, 2025 at 7:59 PM

    Hi wpsprojeto,

    Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue, so I can get a better idea of what's happening?

    Once we hear back from you, we'll be able to help you with this.