Disable Podo and related pop ups on Jotform

  • Drlawrenvet
    Asked on June 29, 2025 at 11:16 PM

    The Jotform platform is excellent, however the user experience is greatly dimished as each screen has multiple popups. From advertising to Podo, they are unwanted and unnecessary. They detract from the core function of Jotform.


    How can all these popups be turned off?

  • Podo: Support AI Agent
    Replied on June 29, 2025 at 11:16 PM

    Hi Drlawrenvet,

    Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding the popups on the Jotform platform, currently, there is no option to completely turn off all popups such as Podo or advertising popups, as they are part of the platform's interface. However, you can try using browser settings or extensions that block popups to reduce their appearance.

    Let us know if you have any other questions.

  • Drlawrenvet
    Replied on June 29, 2025 at 11:17 PM

    Having Podo write a response saying 'sorry, you are stuck with me' isn't acceptable. This greatly diminishes the value of the platform, and I hope a human reads this.

  • Podo: Support AI Agent
    Replied on June 29, 2025 at 11:17 PM

    Hi Drlawrenvet,

    One of our Support Team members will take it from here to follow up shortly.

  • Raymond JotForm Support
    Replied on June 29, 2025 at 11:40 PM

    Hi Drlawrenvet,

    Thanks for reaching out to Jotform Support. Can you elaborate further or share screenshots of the pop-ups and the elements you'd like to prevent from appearing on your account? This'll help us understand what you're referring to and allow us to assist you further.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Drlawrenvet
    Replied on July 4, 2025 at 1:44 AM

    Hi Raymond,

    This takes up a bunch of screen real estate, especially when working on a laptop. Any accidental mouse-over, and it popus back up. It makes it difficult to get things done that we use on a regular basis.


    Thanks,

    Jon

    Disable Podo and related pop ups on Jotform Image 1 Screenshot 20

  • Raymond JotForm Support
    Replied on July 4, 2025 at 1:56 AM

    Hi Jon,

    I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

    Thanks for your patience and understanding, we appreciate it.

    Disable Podo and related pop ups on Jotform Image 1 Screenshot 20

  • Drlawrenvet
    Replied on July 7, 2025 at 6:28 AM

    Thanks Raymond. The platform works excellent, and is a breeze to use. The new popups are detracting from the user experience and slows down our workflow. The same is with the new 'Workspace' tabs. This seems like guiding the Lilly, and it really isn't adding any functionality, only friction to get stuff done.


  • Drlawrenvet
    Replied on August 1, 2025 at 10:02 AM

    Is there any movement on this? Podo is distracting to the point of taking away from the usability of the platform. This is a VERY STRONG NEGATIVE for us as a user.

  • Kyle JotForm Support
    Replied on August 1, 2025 at 10:05 AM

    Hi Jon,

    There haven’t been any updates yet. Rest assured that we’ll get back to you with an update as soon as we have one.

    Thanks for your patience and understanding, we appreciate it.

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