AI Agent Standalone "Your browser is not supported" issue

  • mytaxback
    Asked on June 11, 2025 at 11:10 PM

    Hi there I have successfully added a jotform chatbot AI agent to our websoite and it is working really well. I can interact and train her quite easily

    However, whenever I try to look at a standalone view of our AI agent I get the following message. At some stage when I am happy that she is 'fully trained' i want to replace our "contact us' page with a standalone jotfrom AI agent page.


    AI Agent Standalone Your browser is not supported issue Image 1 Screenshot 30AI Agent Standalone Your browser is not supported issue Image 2 Screenshot 41

  • Cecilia JotForm Support
    Replied on June 12, 2025 at 1:41 AM

    Hi Nick,

    I tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.

    AI Agent Standalone Your browser is not supported issue Image 1 Screenshot 20

  • berkay Vp of Product, AI
    Replied on July 5, 2025 at 6:42 AM

    Hello Nick,

    We have identified and resolved the issue, and everything should be working as expected now.

    If you have any other questions about Jotform AI Agents, please feel free to let me know.

    I am happy to help.

    Best wishes.

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