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Maggie_MaggiemAsked on June 5, 2025 at 10:31 PM
Hello,
I have just created and published a new form, However it is not showing in my workspace.
Can you please take a look for me.
Thanks
Page URL: https://form.jotform.com/251558720289061 -
Podo: Support AI AgentReplied on June 5, 2025 at 10:32 PM
Hi Maggie,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Your new form might not be showing in your workspace due to the current filters applied. Please try this:
- Go to My Workspace.
- Click on the Type button.
- Click Clear All to reset the filters.
- Select Forms to ensure your new form is visible.
If the form was accidentally deleted, you can also check the Trash tab and restore it from there.
Give it a try and let us know how it goes.
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Maggie_MaggiemReplied on June 5, 2025 at 10:33 PM
No, it is still not showing
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Podo: Support AI AgentReplied on June 5, 2025 at 10:33 PM
Hi Maggie,
Please try clearing your form cache to resolve this issue:
- Go to My Workspace.
- Click your Profile Picture at the top-right.
- Select Settings.
- In the Form Caches section, click Clear Cache.
Also, double-check the Trash tab to see if the form was accidentally deleted and restore it if found.
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Maggie_MaggiemReplied on June 5, 2025 at 10:34 PM
no it is still not showing
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Podo: Support AI AgentReplied on June 5, 2025 at 10:34 PM
Hi Maggie,
If clearing cache and filters didn't help, please check the Trash tab again to ensure the form wasn't accidentally deleted. If you find it there, restore it to make it visible in your workspace.
If the form is not in Trash, please confirm if you created it under the correct account and workspace.
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Maggie_MaggiemReplied on June 5, 2025 at 10:35 PM
it is not in the trash and yes i created it ion the right account and workspace
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Podo: Support AI AgentReplied on June 5, 2025 at 10:35 PM
Hi Maggie,
Since the form is not in Trash and you are in the correct account and workspace, please try logging out and back into your Jotform account. This can refresh your workspace and may resolve the issue.
If the problem persists, consider creating a new form to see if it appears in your workspace.
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Maggie_MaggiemReplied on June 5, 2025 at 10:37 PM
i had to clear my internet browers cache and now it has appeared
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Podo: Support AI AgentReplied on June 5, 2025 at 10:37 PM
Hi Maggie,
Great to hear clearing your browser cache resolved the issue and your form is now visible in your workspace.
If you need any more help, feel free to ask.
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