Help me unlock my Account

My mother passed away unexpectedly last weekend. My coworkers needed access to our JOTform earlier this week. I updated the password that was apparently beyond the 90-day re-set. I shared the updated password with two people (in case one was out of the office). My guess is that they shared the password & then more than one person tried to enter the updated password, more than one person entered it incorrectly, and it was a team effort that locked our JOTform account. :- /
Another shining example that Communication can be a vital tool or a deadly weapon.

1) What do I need to do to get our JOTform account unlocked so processes can resume normally?

2) Please notice attached screenshot from Podo the AI, who suggested I log into the account to contact JOTform Support... when the account was locked and I CANNOT log in.

I -- and my technologically-handicapped co-workers -- anxiously await your response.

Hi Jennifer,

Thanks for reaching out to Jotform Support. I've gone ahead and reactivated your account. I've also flushed your login attempts. Can you try logging in again and see how it goes?

Give it a try and let us know if you have any other questions.

Yay! = Accessed & all is well again.
Thank you :- )
~ Jennifer
Support Services
Okanogan County Public Health District (OCPHD)<https:>
1234 2nd Ave S, Okanogan, WA <https:> 98840
509.422.7140
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