I need to cancel an account

  • David Colon
    Asked on June 5, 2025 at 11:52 AM

    I was tasked with trying to cancel an account we have with you guys. Now the issue is I don't have an info other than a statement of the charge. I need help trying to cancel a plan that's being charged to Martin Englisher at the YM & YWHA of Washington heights and Inwood in New York, NY 10040

  • Lorevie JotForm Support
    Replied on June 5, 2025 at 12:00 PM

    Hi David,

    Thanks for reaching out to Jotform Support. To clarify, do you want the account to be deleted or just cancel the current subscription? For us to locate the account, we need the following details:

    • Type of card
    • Last 4 digits
    • Expiration Date
    • Amount Charged
    • Transaction Date

    After we hear back from you, we'll be able to move forward with this.

Your Reply