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SAGTJotformAsked on June 5, 2025 at 11:30 AM
I tried to integrate one of my form submissions with Google Sheets and I get an API error. I've attached the screenshot below. Can you help me?
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Joeni JotForm SupportReplied on June 5, 2025 at 11:48 AM
Hi SAGTJotform,
Thanks for reaching out to Jotform Support. The Request has insufficient authentication' error message may occur when integrating Jotform with Google Sheets due to authentication or authorization issues. Could you try removing the existing Google Sheets Integration and re-integrate it again? Let me show you how:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left, click on Integrations and select the Google Sheets integration.
- Then, hover over the Action section and click on the Three Dots icon.
- In the dropdown menu, select Delete Action, and in the window that opens click on Yes, Discard.
- While in Google Sheet Integration settings, click on the Add New Action button.
- Now, select an action and click on Next.
- Then, click on Add Action and customize settings as you want.
- Once you finish customizing, click on the Save button at the bottom right of the settings.
Reach out again if you need any more help.
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