How to Enable HIPAA Compliance

We are a non-profit and we have a free account.

We would like to add HIPPA compliance - They told us $50.00 per month - How do I get this and pay for it.

Hi Patricia,

Thanks for reaching out to Jotform Support. We offer a 50% permanent discount for Non-Profit organizations, which applies to monthly and yearly subscriptions. You may apply through this link. Once approved, your pricing page will be updated, and you will see the discounted rate.

To enable HIPAA compliance, you will need to upgrade your account to at least the Gold subscription plan, as HIPAA features are only available for Gold plans and above. Let me walk you through it:

1. Go to your account’s Data page, and click on the Enable HIPAA Compliance button.

The upgrade wizard will first check your subscription type. This is the part where you can Upgrade Your Account.

2. The next prompt will check if you have verified your email address. If you haven't verified it yet, you will see the message below. Once verified, click on Next:

3. You'll then be asked to assign a New Password. HIPAA Compliance requires the use of strong passwords. But, if you’ve already created the account with a strong password, you should see the message below. Just click on Next at the bottom of the modal.

4. Tick on the I understand and agree checkbox and the Next button.

5. The upgrade wizard will review all your forms for HIPAA compliance. If no issues are found, the setup wizard will show the message below. Just click on Next.

6. A message will appear that your forms and submissions are ready for migration. Click on Start Migration.

Once the migration is completed, you will be redirected to the Data page to sign the BAA. You will also receive a confirmation email, as shown below, stating the completion of the HIPAA compliance features wizard.

7. Once completed, you'll need to sign the Business Associate Agreement (BAA). Just click on the Sign BAA button after being redirected to the Data page.

8. Fill up the BAA form, scroll down to the bottom, and click on Submit. You will receive a confirmation message through the form.

Close the page and wait for the copy of the BAA through email. The email will look like the below image (Outlook interface):

Let us know if you have any other questions.