Can't receive the authentication code

• Problem 1: went to revert a change in my version history. Wasn't working. So I followed what the support forums said and tried logging into incognito.
• Problem 2: I logged into my account incognito and all of my forms were gone.
• Problem 3: Then I logged into my account in a regular browser, but I cannot get an authentication code. Nothing is being sent to my email even though it did before.

Hi Timothy,

Thanks for reaching out to Jotform Support. I saw that your email address isn't listed on the bounce list. Can you check the spam and trash folders of your email inbox to see if the authentication code is in there? If you can't see the authentication code in your email inbox, you can fill out our Jotform Account Recovery form to recover your account. Our relevant team will review the information you've entered and reach out to you regarding the result. If you're having difficulty filling up the form, can you tell us about it so we can assist you with it?

Once we hear back from you, we'll be able to help you with this.