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gmgpAsked on June 5, 2025 at 8:21 AM
Hi I would like to transfer the URL attached to a different email ( social@vibefitness.com )
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Podo: Support AI AgentReplied on June 5, 2025 at 8:21 AM
Hi Jt,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
To transfer your form to a different email account, follow these steps:
- Go to the Data page of your Jotform account.
- Click on the Transfer Forms button at the bottom of the page.
- Enter the verification code sent to your registered email.
- Select the forms you want to transfer.
- Click Transfer Forms to initiate the process.
The new owner will need to accept the transfer request by verifying their email. Once accepted, the form ownership and URL will be updated accordingly.
Give it a try and let us know how it goes.
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gmgpReplied on June 5, 2025 at 8:31 AM
cant find the transfer forms button
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Podo: Support AI AgentReplied on June 5, 2025 at 8:31 AM
Hi Jt,
The Transfer Forms button is located at the bottom of the Data page in your Jotform account. Please follow these steps:
- Go to the Data page of your account.
- Scroll down to the bottom of the page to find the Transfer Forms button.
- Click the button to start the transfer process.
If you still cannot find it, please make sure your form is eligible for transfer (not connected to Workflows, Apps, or AI Agents) and that your account meets the requirements.
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Myla JotForm SupportReplied on June 5, 2025 at 8:51 AM
Hello gmgp,
Thank you for reaching out to Jotform Support. Moving your forms to another Jotform account is easy. Just keep in mind that all submission data will be transferred along with the form. Let me show you how to do it:
1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.
2. In the window that opens, click on Settings.
3. Then, click on the Data tab on the left.
4. In the Transfer Form section, click on Transfer Form.
5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.
6. In the window that opens, tick the box next to the name of the form you want to transfer.
7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.
8. Now, click on Transfer Form.
Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:
1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.
2. Then, click on Cancel Request.
3. Finally, click on Yes, Cancel.
Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:
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