How to remove payment option on form

I need to remove the Square payment option on my order form but I don't know how to do it without deleting my items for sale. Please advise, thank you!

Hi Nancy,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To remove the Square payment option without deleting your items for sale, simply go to your form's Payment Settings by clicking the wand icon on the Square payment field. From there, you can disconnect or remove the Square payment integration while keeping your product items intact.

Give it a try and let us know how it goes.

I cannot see how to disconnect or remove the square payment integration. Can you please provide step-by-step instructions?

Hi Nancy,

Here’s how to remove the Square payment option without deleting your items:

1. Open your form in Form Builder.
2. Click the Square payment field to select it.
3. Click the wand icon to open Payment Settings.
4. Disconnect or remove the Square integration from the settings.

This will keep your products intact while removing the payment option.

There is no option to disconnect or remove the square integration from the payment settings.

Hi Nancy,

Currently, Jotform does not offer an option to disconnect or remove the Square payment integration directly from the payment settings without deleting the payment field itself. To remove the Square payment option, you will need to delete the Square payment field from your form. This will not delete your product items if you have them set up separately in the form.

If you want to keep your products but remove the payment option, consider adding a different payment gateway or adjusting your form accordingly.

I was able to remove the square payment gateway by changing the payment gateway to "Purchase Order"

Hi Nancy,

Great to hear you removed the Square payment gateway by switching to "Purchase Order." This is a smart way to keep your products without a payment option.