Unable to locate form

I need help. I created a form already and paid for a Jotform account but now I don't see my form. Do I have another account and maybe I am accessing the wrong account?

Hello Carlo

Thanks for reaching out to Jotform Support. I couldn't find any account associated with your email, carlo@positivepie.com. Can you send me the link to your form so I can take a look at it for you? You can also provide the following payment traction details that we can use to locate your paid account where your form is associated:

1. Last 4 digits of the credit card:
2. Expiration date:
3. Amount charged:
4. Type of card (visa, AMEX, etc):
5. Date of transaction:

Once we hear back from you, we'll be able to help you with this.