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jettmcgregorAsked on June 4, 2025 at 2:25 PM
We are having a change in who will be making our forms we both have a jot form account. How do I transfer the active forms to the new account.
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Israel JotForm SupportReplied on June 4, 2025 at 2:36 PM
Hello Jett,
Thanks for reaching out to Jotform Support. Keep in mind that you can now transfer your form from your Jotform account settings data page. Note that once forms are transferred from your account to another account, the recipient becomes the new owner of those forms. Also, the transfer cannot be reversed unless the new owner explicitly approves returning the forms to your account. If you're using a custom URL for your forms, it will automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}. Let me show you how:
1. In My Forms/My Workspace, in the upper right corner of the screen, click on your Avatar.
2. On the dropdown menu, click on Settings.
3. Hover your mouse to the left side of the screen, click on Data.
4. On Transfer Forms, click on Transfer Forms.
5. Enter the Authentication Code.
6. Click on the Verify button.
7. On the Transfer forms to another account, check on the Checkbox on the forms that you want to transfer.
8. Enter the New owner’s email address.
9. Click on Transfer Forms.
10. There will be a Pending Transfer of the form in their email.
11. Once the new owner of the form receives the form transfer invitation, click on View Transfer Request.
12. Enter the Authentication Code.
13. Click on the Verify button.
14. Finally, click on Accept button.
Let us know if there’s anything else we can help you with.
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