How to Transfer from one Jotform account to another

  • jcnelson1513
    Asked on June 4, 2025 at 2:22 PM

    Hi,


    We are having a change in who will be making our forms we both have a jot form account. How do I transfer the active forms to the new account.

  • Manilene JotForm Support
    Replied on June 4, 2025 at 2:38 PM

    Hi Jeremy,

    Thanks for reaching out to Jotform Support. Moving your forms to another Jotform account is easy. Just keep in mind that all submission data will be transferred along with the form. Let me show you how to do it:

    1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

    2. In the window that opens, click on Settings.

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    3. Then, click on the Data tab on the left.

    4. In the Transfer Form section, click on Transfer Form.

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    5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

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    6. In the window that opens, tick the box next to the name of the form you want to transfer.

    7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

    8. Now, click on Transfer Form.

    How to Transfer from one Jotform account to another  Image 4 Screenshot 123Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

    1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

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    2. Then, click on Cancel Request.

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    3. Finally, click on Yes, Cancel.

    How to Transfer from one Jotform account to another  Image 7 Screenshot 156Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

    How to Transfer from one Jotform account to another  Image 8 Screenshot 167 Reach out again if you have any other questions.

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