How to end or minimize the Chatbot on website?

  • panikkarson
    Asked on June 4, 2025 at 11:32 AM

    Once the user has done with the chatbot, how to end chat?

    How to ninimise the chatbot on the website?


  • Adrian Besilla JotForm Support
    Replied on June 4, 2025 at 12:10 PM

    Hi Satish,

    Thanks for reaching out to Jotform Support. Regarding your questions about ending and minimizing the chatbot on your website, currently, there is no direct option to end a chat or explicitly minimize the chatbot interface once a user has finished interacting with it. The chatbot interface typically remains available for further interaction because the chat is session-based, unless the user navigates away or closes the browser tab.

    If you want to provide a way for users to close or minimize the chatbot, you might consider adding custom code or controls on your website outside of Jotform's built-in chatbot features, but this would require web development beyond Jotform's standard settings.

    Reach out again if you have any other questions.

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