How to remove the cross-out line on the Inventory widget?

  • Kirushanthan Krishnapillai
    Asked on June 4, 2025 at 10:44 AM

    I’m trying to get rid of the cross out lines and change that so people can select it from the screenshot

    Jotform Thread 27625921 Screenshot
  • Gian_D JotForm Support
    Replied on June 4, 2025 at 11:00 AM

    Hi Kirushanthan,

    Thanks for reaching out to Jotform Support. Take note that the cross-out line appears on the Inventory widget if the quantity of the item drops to zero. It is the feature of that widget to limit the number of users who can select the particular item. To fix the issue, you can add a quantity to your product to remove the cross-out line on it. Let me show you how to do it:

    1. In Form Builder, click on the Wand icon of your Inventory widget, and in Available Quantity on the right side of the page, enter more than zero value.

    How to remove the cross out line on the Inventory widget? Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Once we hear back from you, we'll be able to help you with this.

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