Custom Widget Development & Testing Experience (especially on HIPAA Accounts)

4. Custom Widget Development & Testing Experience (especially on HIPAA Accounts):

Challenge: Significant difficulties in testing and deploying a privately developed custom widget.

After successful registration (and the widget having a Jotform URL, the widget was not searchable or addable via the Form Builder UI.

Direct "add widget to form" URLs (e.g., `https://hipaa.jotform.com/build/{form_id}/widget/add/{widget_id}`) also failed to add the widget, often leading to a blank form or no discernible action.

This was particularly frustrating on a HIPAA-enabled account, with suspicion that the environment adds extra, non-transparent hurdles for custom widget testing, even for private use. Lack of clear error messages or status indicators for the custom widget's availability in the builder was a major pain point.

Suggested Enhancements & Solution:

Clear Developer Feedback: Offer transparent status indicators for custom widgets in the developer's account ("Active & Private," "Pending Review," "Failed - [Reason]").

Reliable Testing Environment: Ensure that privately registered custom widgets are immediately and reliably available for testing by the developer within the Form Builder, including on specialized accounts like HIPAA (with appropriate sandboxing if needed).

Improved Debugging: If a custom widget fails to load or be added via the builder or a direct link, provide meaningful console errors or logs from the Jotform side.

Updated Documentation: Keep all developer documentation, especially regarding Form Calculation functions and widget APIs, current and accurate.

Hi Alex,

While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.