build in APP checkout function has new TEXT BOX add in, but not shown in table

Hi, the APP cart checkout function, will link to TABLE after each submission.

Now checkout contact detail added a new text box for client to fill, we wont be able to read the table from jotform table with new TEXT BOX info.

Hi Ananda,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the new text box added to the app cart checkout function, it seems the data from this new field is not showing in the Jotform table after submission. To address this, please ensure that the table is properly connected to the form and that the new field's column is not hidden in the table view.

Here’s how to check and manage this:

1. Open Jotform Tables and check if the new text box column is visible or hidden.
2. Show hidden columns if necessary by adjusting the column visibility settings.
3. Verify the form connection in the table to make sure it includes the new field data.

These steps should help the new text box data appear in the table after submissions.

Give it a try and let us know how it goes.

Hi Ananda,

Thanks for reaching out to Jotform Support. I cloned your recent APP and I could receive the submission on App tables with no issues as you can see below:

If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.