Multiple SSOs SAML Mappings Disapear

  • Brad Kennon
    Asked on June 3, 2025 at 7:36 PM

    Hello,


    If I try to add a saml mapping to one of the SSOs it disapears if it's not in both SSOs.

    Is there a work around or something i'm doing wrong?


    Thanks!

  • Afzal JotForm Support
    Replied on June 4, 2025 at 6:38 AM

    Hi Brad,

    Thanks for reaching out to Jotform Support. I'd like to inform you that SSO (Single Sign-On) functionality is only available for Jotform Enterprise plans. Since you are using a regular Jotform account, this feature is not supported in your current plan, which could be why you are experiencing difficulties with SAML mappings.

    For Enterprise users, we have a dedicated Enterprise Support Team to help you. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.

    Thanks for your patience and understanding, we appreciate it.

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