Unable to access form due to exceeded quota

  • Maintenance_Hovid
    Asked on June 2, 2025 at 11:28 PM

    Dear JOTFORM team.

    Thanks for seeing this email. I would like to seek for help to check my form https://form.jotform.com/242671221547454 that unable to be accessed due to quota exceeded. But after checked at profile, the quota and space still available. I also cleared the cache and deleted some of inbox to clear the space. Can help to check this problem?Unable to access form due to exceeded quota Image 1 Screenshot 30Unable to access form due to exceeded quota Image 2 Screenshot 41

    Jotform Thread 27574131 Screenshot
    Page URL: https://form.jotform.com/242671221547454
  • Mary JotForm Support
    Replied on June 2, 2025 at 11:45 PM

    Hi Maintenance_Hovid,

    Thanks for reaching out to Jotform Support. I went ahead and recalculated your monthly limit and cleared your form cache, your account is now active.

    Let us know if you have any other questions.

Your Reply