AI Voice Call: Request to roll over remaining minutes from the previous months

Allow voice call minutes to roll over if any are left from the previous months. I have noticed there is a lot of lag time while the Ai Agent thinks/looks up information. Spelling emails takes a long time for the agent to understand. Pauses and other things eat up the time.

Our church is using the Ai Agent successfully, but the amount of voice call minutes is still an issue such that most calls are via chat.

In my opinion with the ease of use, you are a head of the curve with implementation. Real world use requires more minutes to be effective.

Hi Jim,

Thanks for your suggestion regarding voice call minutes rollover. We appreciate your feedback and are glad to hear your church is successfully using the AI Agent. We understand the current limitations with call minutes and occasional lag during interactions, and your input is valuable as we continue to improve the experience.

We’re committed to enhancing the AI Agent’s performance and usability to better meet real-world needs.

received a reply, but issue not resolved

Hi Jim,

Thank you for your follow-up. We understand the issue with voice call minutes and the lag during AI interactions. Your feedback is important, and we're working on improvements to better support your needs.

Hi Jim,

Thanks for reaching out to Jotform Support. I went ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.



Same issue.

Hi Josh,

To avoid confusion, I moved your other question to a new thread and helped you with that here.

Let us know if you need any more help.